RollingSlots Privacy Policy

At RollingSlots Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit rollingslots.com, register an account, or use any of our services. RollingSlots Casino is operated by GBL Solutions N.V., registered in Curaçao, licensed under the Curaçao Gaming Control Board (licence OGL/2024/589/0556), with payment services provided by our agent Ramtinar Techconsult Limited (Cyprus). By using our website, you agree to the practices described below.

Information We Collect

When you create an account or use our casino, we collect several categories of information to provide you with a safe and personalized gaming experience. Our team at RollingSlots gathers data necessary for identity verification, payment processing, and compliance with anti-money laundering regulations.

• We collect your registration data, including your name, date of birth, email address, phone number, and country of residence
• We request identification documents (ID, proof of address, payment method verification) to complete KYC checks within 72 hours of submission
• We track your gaming activity, including bets, deposits, withdrawals, and bonus usage, to improve our services and loyalty program
• We record your transaction history across deposit and withdrawal methods such as Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, and bank transfer
• We automatically collect technical data, including your IP address, device type, browser, and operating system
• We store your communications with our support team via live chat, email, or Telegram

How We Use Your Data

Our RollingSlots platform uses your information strictly for legitimate business purposes connected to gaming operations, security, and regulatory obligations. We at RollingSlots never sell your personal data to third parties for marketing purposes without your consent.

• We use your data to verify your identity and age before allowing deposits or withdrawals
• We process your payments and manage your loyalty program progress across our 100-level system
• We send you relevant offers, including Welcome Pack details, Weekly Bonus notifications, and Telegram Bonuses, if you have opted in
• We analyze gameplay patterns to detect fraud, problem gambling behavior, or breaches of our terms
• We maintain records required by our Curaçao Gaming Control Board license and applicable financial regulations

Cookies and Tracking Technologies

Here at RollingSlots, we use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Our cookie settings can be managed through your browser at any time. We at RollingSlots rely on both session and persistent cookies to keep you logged in securely and to personalize the content you see.

Sharing Your Information

We may share your personal data with trusted third parties when necessary for the operation of our services. Our RollingSlots Casino partners include payment processors, identity verification providers, and regulatory authorities where legally required.

• We share data with our payment agent Ramtinar Techconsult Limited to process deposits and withdrawals
• We disclose information to regulators, including the Curaçao Gaming Control Board, upon lawful request
• We work with game providers such as Pragmatic Play, Evolution, and NetEnt, who may receive limited gameplay data necessary for game functionality
• We may share information with law enforcement agencies if required to prevent fraud or comply with legal obligations

Data Security

At RollingSlots Casino, we implement industry-standard encryption and security protocols to protect your personal and financial information from unauthorized access, alteration, or disclosure. Our servers are protected with firewalls, and our internal access controls limit data handling to authorized personnel only. We at RollingSlots continuously review our security measures to keep pace with evolving threats in the online gaming industry.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. Our RollingSlots records related to KYC documents, transaction history, and account activity may be kept for several years after account closure, in accordance with Curaçao licensing obligations.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data. We at RollingSlots are committed to respecting these rights and responding to your requests in a timely manner.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct any inaccurate or incomplete information
• You may request the deletion of your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact our support team at support@rollingslots.com or reach our verification department at kyc@rollingslots.com.

Restricted Jurisdictions

Our RollingSlots platform does not accept players from a number of restricted countries, including the United States, United Kingdom, France, Netherlands, and several others listed in our Terms and Conditions. If you attempt to register from a restricted territory, we reserve the right to suspend your account and decline processing of your personal data for gaming purposes.

Third-Party Links

Our website may contain links to third-party websites, including payment providers and promotional partners. We at RollingSlots are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Our RollingSlots Casino team will notify registered users of significant changes via email or through an announcement on our website. We recommend reviewing this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us through our Live Chat (available 24/7), email us at support@rollingslots.com, or use our contact form. For verification-related inquiries, our KYC department can be reached at kyc@rollingslots.com. We at RollingSlots are always ready to assist you with any privacy concerns you may have.